The way in which Email Support handles an email in reply to a ticket that is currently closed depends on how you have configured the core KBS settings.

Restricted Content

The KB Article you are viewing is restricted. Please login below to access the full content.

Log into Your Account

Lost Password?

Last updated: 9th February 2018

Published by Michael

Mike is the founder and lead developer of KB Support. When he's not working on KB Support, he's generally spending time with his 3 children (don't forget the dogs!) and following his favourite football team

Posts by Visit Website