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Configuring MailChimp Integration

MailChimp Integration Docs

Configuring MailChimp Integration

The MailChimp Integration extension for KB Support enables you to easily encourage your customers to signup to your MailChimp mailing list so that you can share important news, and information with them, or promote your products and services.

Customers have the option to signup to your chosen list when submitting a new ticket, adding a reply to an existing ticket, or updating their user profile. Depending on which other extensions you have installed, the signup option may also be available in other areas.

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19/01/2017

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Developer Resources

Plugin Boilerplate

Trello Board

GitHub Repository

Ratings & Satisfaction Docs

  • Configuring Ratings and Satisfaction
  • Advanced Settings

Email Support Docs

  • Plugin Requirements
  • Configuring Email Support
  • Creating New Tickets
  • Replying to Closed Tickets
  • Anonymous Replies in Email Support
  • HTML Emails Tags
  • Email Commands
  • Defining IMAP Flags

KBS REST API Docs

  • Using the REST API
  • Tickets REST API Route
  • Replies REST API Route
  • Articles REST API Route
  • Agents REST API Route
  • Customers REST API Route
  • Companies REST API Route
  • Forms REST API Route
  • Form Fields REST API Route
  • Ticket Categories REST API Route
  • Ticket Departments REST API Route
  • Ticket Source REST API Route

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