Configuring Zapier
The Zapier extension for KB Support provides a simple and powerful way to integrate KB Support with 1000+ third party web services and automate common tasks.
Zapier is an online automation tool that connects your favourite apps, such as Gmail, Slack, Mailchimp, and more to KB Support. You can connect two or more apps to automate repetitive tasks without coding or relying on developers to build the integration. It’s easy enough that anyone can build their own app workflows with just a few clicks.
Within KB Support, there are triggers and actions available within the Zapier integration. A trigger is an event that is started by KB Support which then triggers another event, in any supported application. An action, is an event that is triggered by another event and sends an instruction to KB Support – such as create or update a ticket.
Use the following information to get up and running with the KB Support Zapier Integration extension.