KB Support is fully supported when installed within a WordPress multisite environment, but you should ensure you adhere to the following guidelines to ensure a smooth installation.
Once you have installed the plugin from the WordPress repository:
- Do not network activate it. Doing so will result in unexpected behaviour
- Instead, you should activate the plugin within each individual sub-site that it is needed
- Follow the same process for KB Support extensions
- Once installed, reset your permalinks by heading to Settings -> Permalinks and clicking Save Changes
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