Enabling Sequential Ticket Numbers
Enabling the sequential ticket numbers option ensures that all KBS tickets are in sequential order.
By default, the WordPress post ID will be used as ticket ID’s but this results in gaps within the number sequence due to the way in which WordPress works. For example, your first ticket may be assigned an ID of 100 but the next ticket may be 103. With sequential ticket numbers enabled you will ensure that an ID of 101 is assigned to the next ticket.