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Integrate your existing knowledge base solution into KB Support whilst preserving the features of both products to create the ultimate support tool for your business.

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The Ratings and Satisfaction extension allows customers and visitors to easily provide you with valuable feedback on your support services and documentation.

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Integrate your EDD store with KB Support to provide a complete sales and support solution for you and your customers.

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Enable each agent to register a custom signature which can be inserted into any of the emails that are sent to a customer.

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Create a series of replies that can be accessed directly from the ticket reply screen. Agents can click the relevant reply and have it instantly inserted into the ticket.

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Create custom ticket statuses and choose whether or not to send customer emails when a ticket enters the custom status.

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Grow your subscriptions by enabling quick and seamless customer sign-ups to your MailChimp newsletter lists via KB Support.

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Adds an approval process to ticket replies created by selected agents.

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