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With email piping customers and agents can manage tickets via email without having to access your website. Agents can use built-in email commands to automate processes.

Excluding 0% tax

Integrate your EDD store with KB Support to provide a complete sales and support solution for you and your customers.

Excluding 0% tax

Enable each agent to register a custom signature which can be inserted into any of the emails that are sent to a customer.

Excluding 0% tax

Grow your subscriptions by enabling quick and seamless customer sign-ups to your MailChimp newsletter lists via KB Support.

Excluding 0% tax

Create custom ticket statuses and choose whether or not to send customer emails when a ticket enters the custom status.

Excluding 0% tax

Our Starter Bundle adds greater functionality to KB Support and is recommended for small businesses and start-ups.

Excluding 0% tax

Adds an approval process to ticket replies created by selected agents.

Excluding 0% tax

Our professional bundle is suited to ecommerce businesses who need to integrate their help desk with their point of sale.

Excluding 0% tax

Our Enterprise Bundle includes all available KB Support extensions and is the perfect solution for larger organisations and those that have a well established help desk process.

Excluding 0% tax