Email Signatures
Enable each agent to register a custom signature which can be inserted into any of the emails that are sent to a customer.
Reply Approvals
Adds an approval process to ticket replies created by selected agents.
Easy Digital Downloads
Integrate your EDD store with KB Support to provide a complete sales and support solution for you and your customers.
Custom Ticket Status
Create custom ticket statuses and choose whether or not to send customer emails when a ticket enters the custom status.
MailChimp Integration
Grow your subscriptions by enabling quick and seamless customer sign-ups to your MailChimp newsletter lists via KB Support.
Email Support
With email piping customers and agents can manage tickets via email without having to access your website. Agents can use built-in email commands to automate processes.
Starter Bundle
Our Starter Bundle adds greater functionality to KB Support and is recommended for small businesses and start-ups.
Professional Bundle
Our professional bundle is suited to ecommerce businesses who need to integrate their help desk with their point of sale.
Enterprise Bundle
Our Enterprise Bundle includes all available KB Support extensions and is the perfect solution for larger organisations and those that have a well established help desk process.
WooCommerce
Integrate your WooCommerce store with KB Support to provide a complete sales and support solution for you and your customers.