Standard Bundle

Standard Bundle

Our Standard Bundle and adds greater functionality to KB Support and is recommended for small businesses and start-ups. It includes our most popular extensions

  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Email Support

With email piping customers and agents can manage tickets via email without having to access your website. Agents can use built-in email commands to automate processes.

  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Easy Digital Downloads

Easy Digital Downloads

Integrate your EDD store with KB Support to provide a complete sales and support solution for you and your customers.

  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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WooCommerce

WooCommerce

Integrate your WooCommerce store with KB Support to provide a complete sales and support solution for you and your customers.

  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Canned Replies

Canned Replies

Create a series of replies that can be accessed directly from the ticket reply screen. Agents can click the relevant reply and have it instantly inserted into the ticket.

  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Ratings & Satisfaction

Ratings and Satisfaction

The Ratings and Satisfaction extension allows customers and visitors to easily provide you with valuable feedback on your support services and documentation.

  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Knowledge Base Integrations

Knowledge Base Integrations

Integrate your existing knowledge base solution into KB Support whilst preserving the features of both products to create the ultimate support tool for your business.

  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Custom Ticket Status

Custom Ticket Status

Create custom ticket statuses and choose whether or not to send customer emails when a ticket enters the custom status.

  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Email Signatures

Email Signatures

Enable each agent to register a custom signature which can be inserted into any of the emails that are sent to a customer.

  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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