Standard Bundle
Our Standard Bundle and adds greater functionality to KB Support and is recommended for small businesses and start-ups. It includes our most popular extensions
Email Support
With email piping customers and agents can manage tickets via email without having to access your website. Agents can use built-in email commands to automate processes.
Easy Digital Downloads
Integrate your EDD store with KB Support to provide a complete sales and support solution for you and your customers.
WooCommerce
Integrate your WooCommerce store with KB Support to provide a complete sales and support solution for you and your customers.
Advanced Ticket Assignment
Add intelligent automatic assignment of tickets to KB Support and streamline your support processes
Canned Replies
Create a series of replies that can be accessed directly from the ticket reply screen. Agents can click the relevant reply and have it instantly inserted into the ticket.
Ratings and Satisfaction
The Ratings and Satisfaction extension allows customers and visitors to easily provide you with valuable feedback on your support services and documentation.
Knowledge Base Integrations
Integrate your existing knowledge base solution into KB Support whilst preserving the features of both products to create the ultimate support tool for your business.
Reply Approvals
Adds an approval process to ticket replies created by selected agents.