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Easy Digital Downloads

Featured Extensions

Check out our Featured Extensions!

Easy Digital Downloads

Easy Digital Downloads

Integrate your EDD store with KB Support to provide a complete sales and support solution for you and your customers.

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Email Support

With email piping customers and agents can manage tickets via email without having to access your website. Agents can use built-in email commands to automate processes.

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$59.00 – $124.00 Close
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WooCommerce

WooCommerce

Integrate your WooCommerce store with KB Support to provide a complete sales and support solution for you and your customers.

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Canned Replies

Canned Replies

Create a series of replies that can be accessed directly from the ticket reply screen. Agents can click the relevant reply and have it instantly inserted into the ticket.

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Ratings and Satisfaction

The Ratings and Satisfaction extension allows customers and visitors to easily provide you with valuable feedback on your support services and documentation.

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$30.00 – $63.00 Close
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Zapier Logo

Zapier

Connect KB Support to thousands of 3rd party applications via Zapier and fully automate your support workflows

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Developer Resources

Plugin Boilerplate

Trello Board

GitHub Repository

Ratings & Satisfaction Docs

  • Configuring Ratings and Satisfaction
  • Advanced Settings

Email Support Docs

  • Plugin Requirements
  • Configuring Email Support
  • Creating New Tickets
  • Replying to Closed Tickets
  • Anonymous Replies in Email Support
  • HTML Emails Tags
  • Email Commands
  • Defining IMAP Flags

KBS REST API Docs

  • Using the REST API
  • Tickets REST API Route
  • Replies REST API Route
  • Articles REST API Route
  • Agents REST API Route
  • Customers REST API Route
  • Companies REST API Route
  • Forms REST API Route
  • Form Fields REST API Route
  • Ticket Categories REST API Route
  • Ticket Departments REST API Route
  • Ticket Source REST API Route

Article Categories

  • Configuration
    • Advanced
    • Getting Started
  • Developer Docs
    • Constants
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