The Standard Bundle of extensions is the perfect way for smaller businesses and start-ups to get started with KB Support.
It includes the most popular extensions and savings from 30% over purchasing each of the extensions individually. Multi-site licenses include even more discounts!
If you only have a couple of agents, this bundle is perfect for you.
With the Standard Bundle, you can add the following additional functionality to the KB Support core plugin:
- Enable ticket management via email for admins, agents and customers
- Allow admins and agents to automate ticket processes via email
- Open tickets by email for existing support users
- Pre-configure responses to tickets so agents can quickly respond to frequent questions with just a click of a button
- Create custom ticket statuses to suit your workflow
- Send automatic email updates when tickets transition to customised statuses
- Obtain feedback from customers on how their ticket was handled
- Allow visitors to rate your documentation
- Prevent or allow opening of tickets by email for unrecognized users
- Enable customers to seamlessly sign up to your mailing list
- 12 months support for all extensions included within this bundle
The Standard Bundle includes the following extensions: