Email Support

With email piping customers and agents can manage tickets via email without having to access your website. Agents can use built-in email commands to automate processes.

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  • Billed once per year until cancelled

  • Billed once per year until cancelled

  • Billed once per year until cancelled

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Canned Replies

Canned Replies

Create a series of replies that can be accessed directly from the ticket reply screen. Agents can click the relevant reply and have it instantly inserted into the ticket.

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  • Billed once per year until cancelled

  • Billed once per year until cancelled

  • Billed once per year until cancelled

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Email Signatures

Email Signatures

Enable each agent to register a custom signature which can be inserted into any of the emails that are sent to a customer.

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  • Billed once per year until cancelled

  • Billed once per year until cancelled

  • Billed once per year until cancelled

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