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Email Signatures

Email Signatures

Enable each agent to register a custom signature which can be inserted into any of the emails that are sent to a customer.

Email Support

With email piping customers and agents can manage tickets via email without having to access your website. Agents can use built-in email commands to automate processes.

WooCommerce

WooCommerce

Integrate your WooCommerce store with KB Support to provide a complete sales and support solution for you and your customers.

Canned Replies

Canned Replies

Create a series of replies that can be accessed directly from the ticket reply screen. Agents can click the relevant reply and have it instantly inserted into the ticket.

Ratings and Satisfaction

The Ratings and Satisfaction extension allows customers and visitors to easily provide you with valuable feedback on your support services and documentation.

Knowledge Base Integrations

Knowledge Base Integrations

Integrate your existing knowledge base solution into KB Support whilst preserving the features of both products to create the ultimate support tool for your business.

Zapier Logo

Zapier

Connect KB Support to thousands of 3rd party applications via Zapier and fully automate your support workflows