Ratings and Satisfaction
The Ratings and Satisfaction extension allows customers and visitors to easily provide you with valuable feedback on your support services and documentation
Key Features & Highlights
Featured Extensions
Canned Replies
Create a series of replies that can be accessed directly from the ticket reply screen. Agents can click the relevant reply and have it instantly inserted into the ticket.
Custom Ticket Status
Create custom ticket statuses and choose whether or not to send customer emails when a ticket enters the custom status
