KB Support Helpesk Ticketing System and Knowledge Base for WordPress

Key Features & Highlights

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Easy Digital Downloads

Integrate your EDD store with KB Support to provide a complete sales and support solution for you and your customers.

$49.00 – $103.00 Close

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Email Support

With email piping customers and agents can manage tickets via email without having to access your website. Agents can use built-in email commands to automate processes.

$59.00 – $124.00 Close

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WooCommerce

Integrate your WooCommerce store with KB Support to provide a complete sales and support solution for you and your customers.

$49.00 – $103.00 Close

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Latest News

Introducing Real-Time Reply Notifications

Ever been working on a reply for a ticket only to hit send and then find out that whilst you were writing your response to the customer, they (or another…

Release Notes 07/02/2019
How Ticket Participants Can Enhance the Support Experience for Customers

Sometimes a ticket needs input from multiple people in order to provide the assistance being requested, and with the Ticket Participants feature within KB Support, we provide the perfect solution.

Tips 06/07/2018
Easy Digital Downloads Extension Upgraded

The Easy Digital Downloads extension for KB Support was one of the very first extensions we released just over a year ago now. So with an update due, and now…

Release Notes 23/03/2018
Content Trimming with Email Support

Don’t you find it annoying when the reply you’ve just received from a customer is added to the ticket but it also includes all previous emails that have been exchanged?…

Email Support 23/02/2018
KB Support 1.1 released

Almost 7 months since the release of version 1.0, version 1.1 has arrived! This version of KB Support adds further enhancements to an already feature-rich support tool.

News Release Notes 11/09/2017
Writing Effective Knowledge Base Articles

A guide to writing effective knowledge base articles to make your product/service documentation work for your support company

Tips 03/09/2017

Key Features & Highlights

Featured Extensions

Latest News

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