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Getting Started	FAQs	Advanced
Shortcodes KB Article Front End Widgets The Plugin Pages Template Tags Global KB Article Settings Service Level Settings Restricting access to KB Articles Assigning Multiple Agents to a Ticket Enable File Uploads on the Submission Form	Ticket Status Overview Installing Extensions How to add Ticket Form Fields Working with Caching Plugins Plugin Terms and Conditions Increasing the Maximum File Size for Uploads Adding a Logoff Menu Link Enabling Sequential Ticket Numbers Allow Agents to Add and Edit Customers Removing Post Lock from Tickets How to Change Front End Messages How to Hide Default Form Fields Searching for Tickets by ID or Number Replying to Closed Tickets via Email Email Support Email Commands HTML Emails Tags Agent Ticket Access WordPress Multisite Support & Considerations	Creating Custom Ticket Statuses Change Global Labels Changing Ticket Status Labels Allow Agents to Add and Edit Customers Removing Post Lock from Tickets How to Change Front End Messages Advanced Settings for Ratings and Satisfaction IMAP Options in Email Support

Shortcodes	Extensions	Developer Docs
Email Support Email Commands [kbs_register] Shortcode [kbs_search] Shortcode [kbs_profile_editor] Shortcode [kbs_tickets] Shortcode [kbs_login] Shortcode [kbs_articles] Shortcode [kbs_submit] Shortcode	Software License Renewals for Extensions Updating Premium Extensions Configuring Ratings and Satisfaction Advanced Settings for Ratings and Satisfaction Configuring Canned Replies Configuring MailChimp Integration Configuring Email Support Configuring Easy Digital Downloads Configuring Knowledge Base Integrations Configuring Custom Ticket Status Configuring WooCommerce Configuring Email Signatures Configuring Reply Approvals Configuring Advanced Ticket Assignment	Enable Support Worker Ticket Submissions Creating Custom User Fields KBS_ARTICLE_SLUG Change Global Labels Changing Ticket Status Labels Plugin Extension Boilerplate Allow Agents to Add and Edit Customers How to Change Front End Messages Advanced Settings for Ratings and Satisfaction IMAP Options in Email Support

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Shortcodes KB Article Front End Widgets [kbs_submit] Shortcode The Plugin Pages [kbs_articles] Shortcode [kbs_login] Shortcode [kbs_tickets] Shortcode Ticket Status Overview [kbs_profile_editor] Shortcode Template Tags	WordPress Multisite Support & Considerations Agent Ticket Access Configuring Advanced Ticket Assignment Ticket Participants Anonymous Replies in Email Support Searching for Tickets by ID or Number Configuring WooCommerce How to Hide Default Form Fields IMAP Options in Email Support Requirements for Email Support