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Getting Started	FAQs	Advanced
Shortcodes KB Article Front End Widgets The Plugin Pages Template Tags Global KB Article Settings Restricting access to KB Articles Service Level Settings Assigning Multiple Agents to a Ticket Enable File Uploads on the Submission Form Adding Google reCAPTCHA Fields	Ticket Status Overview How to add Ticket Form Fields Plugin Terms and Conditions Installing Extensions Working with Caching Plugins Increasing the Maximum File Size for Uploads Enabling Sequential Ticket Numbers Adding a Logoff Menu Link Allow Agents to Add and Edit Customers Removing Post Lock from Tickets How to Change Front End Messages How to Hide Default Form Fields Searching for Tickets by ID or Number Replying to Closed Tickets via Email Email Support Email Commands HTML Emails Tags Agent Ticket Access	Creating Custom Ticket Statuses Change Global Labels Changing Ticket Status Labels Allow Agents to Add and Edit Customers Advanced Settings for Ratings and Satisfaction Removing Post Lock from Tickets How to Change Front End Messages IMAP Options in Email Support Using the REST API Customising Template Files

Shortcodes	Extensions	Developer Docs
Email Support Email Commands [kbs_search] Shortcode [kbs_register] Shortcode [kbs_profile_editor] Shortcode [kbs_tickets] Shortcode [kbs_login] Shortcode [kbs_articles] Shortcode [kbs_submit] Shortcode	Software License Renewals for Extensions Updating Premium Extensions Advanced Settings for Ratings and Satisfaction Configuring Ratings and Satisfaction Configuring Email Support Configuring Easy Digital Downloads Configuring Canned Replies Configuring MailChimp Integration Configuring Knowledge Base Integrations Configuring WooCommerce Configuring Custom Ticket Status Configuring Advanced Ticket Assignment Configuring Email Signatures Configuring Reply Approvals Configuring Zapier	Creating Custom User Fields Enable Support Worker Ticket Submissions KBS_ARTICLE_SLUG Change Global Labels Plugin Extension Boilerplate Changing Ticket Status Labels Allow Agents to Add and Edit Customers Advanced Settings for Ratings and Satisfaction How to Change Front End Messages IMAP Options in Email Support Using the REST API Form Fields REST API Route Forms REST API Route Replies REST API Route Customers REST API Route Ticket Departments REST API Route Tickets REST API Route Ticket Source REST API Route Agents REST API Route Articles REST API Route

REST API	Popular Articles	Recently Published
Using the REST API Tickets REST API Route Replies REST API Route Articles REST API Route Agents REST API Route Companies REST API Route Ticket Categories REST API Route Ticket Departments REST API Route Ticket Source REST API Route Form Fields REST API Route	Shortcodes KB Article Front End Widgets The Plugin Pages [kbs_submit] Shortcode [kbs_articles] Shortcode [kbs_login] Shortcode Template Tags Ticket Status Overview [kbs_tickets] Shortcode [kbs_profile_editor] Shortcode	Adding Google reCAPTCHA Fields Customising Template Files Forms REST API Route Form Fields REST API Route Replies REST API Route Customers REST API Route Using the REST API Tickets REST API Route Articles REST API Route Agents REST API Route