Support - KB Support

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Getting Started	FAQs	Advanced
Shortcodes KB Article Front End Widgets The Plugin Pages Template Tags Global KB Article Settings Service Level Settings Restricting access to KB Articles Assigning Multiple Agents to a Ticket Enable File Uploads on the Submission Form	Ticket Status Overview Working with Caching Plugins Installing Extensions How to add Ticket Form Fields Plugin Terms and Conditions Increasing the Maximum File Size for Uploads Adding a Logoff Menu Link Enabling Sequential Ticket Numbers Allow Agents to Add and Edit Customers Removing Post Lock from Tickets How to Change Front End Messages How to Hide Default Form Fields Searching for Tickets by ID or Number HTML Emails Tags Replying to Closed Tickets via Email Email Support Email Commands Agent Ticket Access	Creating Custom Ticket Statuses Changing Ticket Status Labels Change Global Labels Allow Agents to Add and Edit Customers Removing Post Lock from Tickets How to Change Front End Messages Advanced Settings for Ratings and Satisfaction IMAP Options in Email Support

Shortcodes	Extensions	Developer Docs
Email Support Email Commands [kbs_register] Shortcode [kbs_profile_editor] Shortcode [kbs_search] Shortcode [kbs_login] Shortcode [kbs_tickets] Shortcode [kbs_articles] Shortcode [kbs_submit] Shortcode	Software License Renewals for Extensions Updating Premium Extensions Configuring Ratings and Satisfaction Configuring Canned Replies Advanced Settings for Ratings and Satisfaction Configuring MailChimp Integration Configuring Shorter URL’s Configuring Email Support Configuring Easy Digital Downloads Configuring Custom Ticket Status Configuring Knowledge Base Integrations Configuring Reply Approvals Configuring WooCommerce Configuring Email Signatures Configuring Advanced Ticket Assignment	Enable Support Worker Ticket Submissions Creating Custom User Fields KBS_ARTICLE_SLUG Changing Ticket Status Labels Change Global Labels Plugin Extension Boilerplate Allow Agents to Add and Edit Customers How to Change Front End Messages Advanced Settings for Ratings and Satisfaction IMAP Options in Email Support

Popular Articles	Recently Published
Shortcodes KB Article Front End Widgets [kbs_submit] Shortcode The Plugin Pages [kbs_articles] Shortcode [kbs_tickets] Shortcode [kbs_login] Shortcode Ticket Status Overview [kbs_search] Shortcode Enable Support Worker Ticket Submissions	Agent Ticket Access Configuring Advanced Ticket Assignment Ticket Participants Anonymous Replies in Email Support Searching for Tickets by ID or Number Configuring WooCommerce Configuring Shorter URL’s How to Hide Default Form Fields IMAP Options in Email Support Requirements for Email Support