Support - KB Support

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Getting Started	FAQs	Advanced
Shortcodes KB Article Front End Widgets The Plugin Pages Global KB Article Settings Template Tags Service Level Settings Restricting access to KB Articles Assigning Multiple Agents to a Ticket Enable File Uploads on the Submission Form	Installing Extensions Ticket Status Overview Increasing the Maximum File Size for Uploads How to add Ticket Form Fields Working with Caching Plugins Plugin Terms and Conditions Adding a Logoff Menu Link Enabling Sequential Ticket Numbers Removing Post Lock from Tickets Allow Agents to Add and Edit Customers How to Change Front End Messages How to Hide Default Form Fields Email Support Email Commands HTML Emails Tags Replying to Closed Tickets via Email	Changing Ticket Status Labels Change Global Labels Creating Custom Ticket Statuses Removing Post Lock from Tickets Allow Agents to Add and Edit Customers How to Change Front End Messages Advanced Settings for Ratings and Satisfaction IMAP Options in Email Support

Shortcodes	Extensions	Developer Docs
Email Support Email Commands [kbs_tickets] Shortcode [kbs_register] Shortcode [kbs_profile_editor] Shortcode [kbs_login] Shortcode [kbs_search] Shortcode [kbs_articles] Shortcode [kbs_submit] Shortcode	Software License Renewals for Extensions Updating Premium Extensions Configuring Canned Replies Configuring MailChimp Integration Configuring Ratings and Satisfaction Advanced Settings for Ratings and Satisfaction Configuring Knowledge Base Integrations Configuring Email Signatures Configuring Email Support Configuring Easy Digital Downloads Configuring Custom Ticket Status Configuring Reply Approvals Configuring WooCommerce Configuring Shorter URL’s	Enable Support Worker Ticket Submissions KBS_ARTICLE_SLUG Creating Custom User Fields Plugin Extension Boilerplate Changing Ticket Status Labels Change Global Labels Allow Agents to Add and Edit Customers How to Change Front End Messages Advanced Settings for Ratings and Satisfaction IMAP Options in Email Support

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Shortcodes [kbs_submit] Shortcode [kbs_articles] Shortcode [kbs_search] Shortcode [kbs_login] Shortcode Enable Support Worker Ticket Submissions KB Article Front End Widgets [kbs_profile_editor] Shortcode [kbs_register] Shortcode The Plugin Pages	Configuring WooCommerce Configuring Shorter URL’s How to Hide Default Form Fields IMAP Options in Email Support Requirements for Email Support Replying to Closed Tickets via Email Using Email to Create New Tickets HTML Emails Tags Configuring Email Support Email Support Email Commands