The vast majority of eCommerce stores need to provide post-sale support to their customers for the products they have purchased. Being able to seamlessly provide this support will inevitably determine if a customer is going to return for future purchases.
And that is where the Professional Bundle comes in. This bundle takes the all the great features of the Starter Bundle and then adds integration with the most popular eCommerce solutions into the mix.
The Professional Bundle includes all of our most popular extensions enabling you to do things like:
- View customer order history on ticket screen
- View customer license status (requires Easy Digital Downloads and EDD Software Licensing extension)
- Poll mailboxes for new tickets and ticket replies
- Easily manage tickets via email commands
- Instantly add repetitive information to ticket replies
- Create custom ticket statuses to suit your businesses individual workflow
- Gain essential feedback from your customers on their support experience
- And more…
Furthermore, the Professional Bundle provides a discount starting from 60% versus buying the included extensions individually.
Which extensions are included in the Professional Bundle?
Purchase Professional Bundle
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