Have you ever thought about making your support emails more efficient? Imagine if these emails could find their way to the right person automatically! What if emails could be sorted and sent to the right support agent or even grouped based on what your customers need help with? That would be neat. This whole email […]
Don’t you find it annoying when the reply you’ve just received from a customer is added to the ticket but it also includes all previous emails that have been exchanged? Or that content their email client has added is also included? Well with Email Support and its intelligent content trimming engine, you can choose to […]
