The Custom Ticket Status extension for KB Support enables Support Managers and Administrators to define an unlimited number of custom statuses. These statuses can then be assigned to a ticket in addition to the statuses that are provided by the KB Support core plugin.
Configuring Email Signatures
The KB Support Email Signatures extension enables each agent to register a custom signature which can be inserted into any of the emails that are sent to a customer regarding a ticket to which the agent is assigned.
Configuring Easy Digital Downloads
The Easy Digital Downloads extension for KB Support integrates your EDD store with KB Support to provide a complete sales and support solution for you and your customers. The following information will enable you to get up and running in the most optimal way for your website and store.
Software License Renewals for Extensions
Paid extensions for the KB Support plugin are licensed for one year at a time. This article describes the process for renewing licenses.
Configuring MailChimp Integration
The MailChimp Integration extension for KB Support enables you to easily encourage your customers to signup to your MailChimp mailing list so that you can share important news, and information with them, or promote your products and services.