The Custom Ticket Status extension for KB Support enables Support Managers and Administrators to define an unlimited number of custom statuses. These statuses can then be assigned to a ticket in addition to the statuses that are provided by the KB Support core plugin.
The Easy Digital Downloads extension for KB Support integrates your EDD store with KB Support to provide a complete sales and support solution for you and your customers.
The following information will enable you to get up and running in the most optimal way for your website and store.
The MailChimp Integration extension for KB Support enables you to easily encourage your customers to signup to your MailChimp mailing list so that you can share important news, and information with them, or promote your products and services.
Customers have the option to signup to your chosen list when submitting a new ticket, adding a reply to an existing ticket, or updating their user profile. Depending on which other extensions you have installed, the signup option may also be available in other areas.