Search KB Articles Or browse by category: ConfigurationDeveloper DocsExtensionsFAQs Need to log a support ticket? Getting Started FAQs Advanced Shortcodes KB Article Front End Widgets Template Tags The Plugin Pages Global KB Article Settings Restricting access to KB Articles Service Level Settings Assigning Multiple Agents to a Ticket Enable File Uploads on the Submission Form Adding Google reCAPTCHA Fields Enabling Sequential Ticket Numbers Ticket Status Overview Plugin Terms and Conditions How to add Ticket Form Fields Installing Extensions Searching for Tickets by ID or Number Working with Caching Plugins Increasing the Maximum File Size for Uploads Adding a Logoff Menu Link Removing Post Lock from Tickets Allow Agents to Add and Edit Customers How to Change Front End Messages How to Hide Default Form Fields Email Support Email Commands Replying to Closed Tickets via Email Agent Ticket Access HTML Emails Tags Advanced Settings for Ratings and Satisfaction Creating Custom Ticket Statuses Change Global Labels Changing Ticket Status Labels Removing Post Lock from Tickets Allow Agents to Add and Edit Customers How to Change Front End Messages IMAP Options in Email Support Using the REST API Customising Template Files Shortcodes Extensions Developer Docs Email Support Email Commands [kbs_search] Shortcode [kbs_register] Shortcode [kbs_profile_editor] Shortcode [kbs_submit] Shortcode [kbs_tickets] Shortcode [kbs_articles] Shortcode [kbs_login] Shortcode Advanced Settings for Ratings and Satisfaction Software License Renewals for Extensions Configuring Ratings and Satisfaction Updating Premium Extensions Configuring Email Support Configuring Easy Digital Downloads Configuring Canned Replies Configuring MailChimp Integration Configuring Knowledge Base Integrations Configuring WooCommerce Configuring Advanced Ticket Assignment Configuring Custom Ticket Status Configuring Email Signatures Configuring Reply Approvals Configuring Zapier KBS_ARTICLE_SLUG Creating Custom User Fields Advanced Settings for Ratings and Satisfaction Change Global Labels Enable Support Worker Ticket Submissions Plugin Extension Boilerplate Changing Ticket Status Labels Allow Agents to Add and Edit Customers How to Change Front End Messages IMAP Options in Email Support Using the REST API Form Fields REST API Route Forms REST API Route Ticket Departments REST API Route Customising Template Files Tickets REST API Route Articles REST API Route Replies REST API Route Ticket Source REST API Route Customers REST API Route REST API Popular Articles Recently Published Form Fields REST API Route Forms REST API Route Using the REST API Tickets REST API Route Replies REST API Route Articles REST API Route Agents REST API Route Companies REST API Route Ticket Categories REST API Route Ticket Departments REST API Route Shortcodes KBS_ARTICLE_SLUG KB Article Front End Widgets Enabling Sequential Ticket Numbers Template Tags [kbs_login] Shortcode The Plugin Pages [kbs_articles] Shortcode Ticket Status Overview [kbs_tickets] Shortcode Adding Google reCAPTCHA Fields Customising Template Files Forms REST API Route Form Fields REST API Route Replies REST API Route Using the REST API Tickets REST API Route Agents REST API Route Customers REST API Route Companies REST API Route
